Automate enterprise CX on Telephony
Pair your phone lines with Fonada Voice AI agents. Qualify leads faster, resolve support, and book appointments - on the call customers already make.
Qualify leads on the call
Ask the right questions in natural speech, score intent, and pass high-intent leads to sales without a second dial.
Support after the sale
Handle order status, dues, and FAQs autonomously. Hand off to a human only when the conversation needs one.
Bookings on the phone
Let callers schedule, change, or confirm appointments by voice - no keypad menu, no call-back loop.
Talk to our team
Journeys that stay on the call
From the first ring to a closed ticket or booking - Voice AI keeps the conversation on the line, without a keypad menu.
Lead qualification and sales in one conversation
Engage as soon as the phone rings or the dialer connects. The agent asks discovery questions, answers product queries, and routes high-intent buyers to your team.
- Score intent on the call and sync to CRM
- Inbound answers and outbound follow-up from the same Voice AI
- Click-to-call and campaign lists continue into a live conversation
Support and bookings without a phone tree
Order tracking, FAQs, and appointments happen in the same call. Complex cases escalate with the full history attached.
- 24/7 answers for post-purchase and account questions
- Book, reschedule, or confirm without “press 1, press 2”
- Human handover when the conversation needs a person
Numbers, campaigns, and analytics that scale
Run inbound lines and outbound campaigns - then see connect rates, duration, and outcomes so you know what converts.
- Local, toll-free, and international DIDs on your brand
- Calling windows, retries, and campaign reports
- Recording and dashboards for delivery and results
How we get you live
Four steps from first conversation to a live agent — we stay with you through go-live.
- 01
Share your CX goal
Leads, support, or bookings. Tell us volumes, languages, and the journeys that matter.
- 02
Connect telephony
Map DIDs or toll-free numbers and attach Voice AI. We typically scope your first line in one working session.
- 03
Train the agent
Voice, knowledge, and system hooks so the agent can complete real tasks on the call.
- 04
Launch and measure
Go live with inbound, outbound, and analytics. Improve from connect rates, duration, and outcomes.
Frequently asked questions
An AI agent is a conversational assistant on the phone. It speaks in natural language, completes tasks (qualify, book, track an order), and hands off to a person when needed.
Start your Telephony journey with Fonada
Leave your email. We will help you plan Voice AI, numbers, and the first customer journey.