Early intervention through regular wellness calls
AI-driven regular wellness calls that assess mood using validated scales (PHQ-9, GAD-7), identify at-risk individuals, and escalate to counselors when needed.
AI calls patient at their preferred time (weekly/biweekly)
Empathetic conversation about mood, sleep, energy
Validated depression screening questions when appropriate
AI scores responses and identifies concerning patterns
High-risk patients connected to mental health professional
Hi Priya, it's your weekly wellness check-in from MindCare. How have you been feeling this past week?
Not great, to be honest. I've been feeling really down.
I'm sorry to hear that. I appreciate you sharing that with me. On a scale of 0 to 3, where 0 is not at all and 3 is nearly every day, how often have you felt little interest or pleasure in doing things?
Probably a 2. Most days feel like a struggle.
Thank you for being honest. And how about feeling down, depressed, or hopeless?
That's about a 2 as well.
I hear you, and what you're feeling is valid. How has your sleep been?
Terrible. I wake up at 3 AM most nights.
Sleep difficulties can really impact how we feel. Priya, based on what you've shared, I think it would be helpful to connect you with one of our counselors who can provide better support. Would you be open to that?
Yes, I think I need to talk to someone.
I'm glad you're open to it. I'm going to connect you with Dr. Nisha now. She's wonderful and will have the context of our conversation. Please hold for a moment.
Warm, non-judgmental tone that patients feel comfortable with
PHQ-9 for depression, GAD-7 for anxiety, built into conversations
Immediate escalation for suicidal ideation or self-harm mentions
Option to involve trusted family members in care
Seamless transfer to counselor with conversation context
Confidential conversations with strict data protection
The AI is trained to recognize crisis language. Any mention of self-harm, suicide, or harm to others triggers immediate warm transfer to a crisis counselor or emergency services. This is non-negotiable and cannot be disabled.
Yes. We use PHQ-9 (depression), GAD-7 (anxiety), and other validated screening tools. The AI administers these naturally within conversation rather than as a formal questionnaire.
No. This is a screening and monitoring tool, not treatment. It helps identify who needs support and connects them to human professionals. It's meant to extend reach, not replace therapists.
Mental health conversations are treated with extra care. Transcripts can be auto-deleted, access is strictly limited, and we comply with HIPAA. Patients can request conversation deletion at any time.
Patient check-ins after hospital discharge
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Learn MoreDeploy this solution in under 5 minutes. No coding required.